Driving Stakeholder Alignment in a High-Stakes Product Implementation
I led the implementation of a complex platform modernization initiative for a large financial institution. While the core product was proven, execution involved navigating a layered ecosystem of multiple internal systems—specifically ERP, Loan Origination (LOS),…
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Platform Logic Behind the SME Customer Portal for Pre-Onboarded Clients
Bank’s SME lending ecosystem saw a recurring gap—many loan applicants were not yet digitally onboarded and lacked access to the primary internet banking app. This pre-onboarded segment was significant, often first-time borrowers, digitally limited, and…
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Innovating Deal Discovery for Cross-Border Trade Finance
India’s small and mid-sized exporters often face long payment cycles when selling to overseas buyers. To bridge this working capital gap, platforms like ITFS (International Trade Financing Services) were introduced—digital marketplaces that connect exporters with…
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